River View Twin Hotel
- 1 King-size bed
- Shower
- Heating
- Bathtub
Hotel · York · North Yorkshire
The Queens Hotel & Victoria Cloisters Apartments
A riverside base in York's city centre, offering both hotel rooms and self-catering apartments with on-site parking.
- Riverside setting in the city centre
- Choice of hotel rooms and apartments
- On-site parking available
8.3
Great
6048 reviews
Booking.com 8.3 · 6048 reviews
About
The Queens Hotel & Victoria Cloisters Apartments
The Queens Hotel & Victoria Cloisters Apartments sits on the banks of the River Ouse, a short walk from York's historic centre. The property combines a 78-room hotel with self-catering apartments, giving you flexibility whether you want a simple room or a home base with kitchen facilities.
Rooms are described as comfortable and well-appointed, with many offering river views. The on-site restaurant serves à la carte meals, and there's a bar and lounge area. Parking is available beneath the hotel, a practical bonus in a city where spaces can be tight.
- Non-smoking rooms
- Wi-Fi
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Prime riverside location — The hotel sits on the River Ouse, just a short walk from York's historic centre, with many rooms offering river views.
- On-site parking — Secure parking is available beneath the hotel, a rare convenience in central York.
- Flexible accommodation — Choose from standard hotel rooms or self-catering apartments with kitchen facilities – a good option for families or longer stays.
- Well-regarded dining — The à la carte restaurant and bar receive positive mentions, with breakfast noted for ingredient quality.
–
Worth weighing
4 to weigh- Rooms and cleanliness could improve — The rating category for rooms and cleanliness is 7 out of 10, suggesting some guests find the standards inconsistent.
- Service and price not top-tier — The price and service category scores 7, indicating that value for money may not always meet expectations.
- Apartments may lack lift access — Several apartment room names include 'No lift', so be prepared for stairs if you choose these.
- Check-in window is limited — Check-in is only between 15:00 and 23:59, so late arrivals may find it inconvenient.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
River View Family Room Hotel
- 1 King-size bed
- Shower
- Heating
- Bathtub
One Bed Apt Sleeps 2 Dbl No lift
- 1 King-size bed
- Shower
- Heating
- Bathtub
One Bed Apt Sleeps 4 Twin & Sofa Bed No lift
- 2 Single beds
- Shower
- Heating
- Bathtub
- Balcony
One Bed Apt Sleeps 2 Dbl No lift
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
One Bed Apt Sleeps 4 Dbl & Sofa Bed No lift
- 1 King-size bed and 1 Sofa bed
- Shower
- Heating
- Bathtub
Two Bed Apt Sleeps 4 Dbl or Dbl No lift
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
One Bed Apt Sleeps 2 Twin No lift
- 2 Single beds
- Shower
- Heating
- Bathtub
Two Bed Apt Sleeps 4 Dbl or Twin No lift
- 2 Single beds or 1 Queen-size bed
- Shower
- Heating
- Bathtub
Double Room Hotel
- 1 King-size bed
- Shower
- Heating
- Bathtub
River View Double Room Hotel
- 1 King-size bed
- Shower
- Heating
- Bathtub
Twin Room Hotel
- 1 King-size bed
- Shower
- Heating
- Bathtub
Smoking Double Room Hotel
- 1 King-size bed
- Shower
- Heating
- Bathtub
Family Room Hotel
- 1 King-size bed
- Shower
- Heating
- Bathtub
Accessible Room Double Hotel
- 1 King-size bed
- Shower
- Heating
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- 24-hour reception
- 24-hour security
- Luggage storage
- Lift
- Rooms/ Facilities for disabled
Dining
- Restaurant
- Bar/ Lounge area
- Children's menu
- Welcome drink
In-room
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Washing machine
- Free toiletries
- Sink
- Electric kettle
- Cookware/ Kitchen utensils
- Flat-screen TV
- Carpeted floor
Services
- Housekeeping
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 6,048 reviews
Booking.com · 8.3 · 6048 reviews
8.3Verified guest“The location is central, close to a museum and a castle. A 15-minute walk takes you to the train station. The room is nicely furnished and tidy with a double and single bed, everything is really good.”
8.3Verified guest“Great way to end our trip. Comfortable modern hotel located in a shopping area near to the centre, the shops, pubs and restaurants and most attractions including the Shambles. Marvellous location, minutes from City Centre, really enjoyed this place. Got a neat room with the bar and a wonderful view, for example...”
8.3Verified guest“We only slept at the twin room, but loved it. The bed was comfortable; and there was a bath.”
8.3Verified guest“Spacious room, best bathroom.”
8.3Verified guest“Location is perfect for town center. Room was large, beds comfortable. Breakfast ok.”
8.3Verified guest“The location was exceptional, just a 5-minute walk from The Bars. Also, the area was shopping. I was given a fashionable room with fantastic views and a single bed. Lots of food available in the lounge area.”
04 — Location
Getting around York
The property sits in York.
City Centre: The hotel is within easy walking distance of York's main attractions, including the Shambles and the city walls.
Train Station: York railway station is about a 10–15 minute walk, connecting you to the rest of the UK.
City Centre, Queens Staith Road, Skeldergate, York, North Yorkshire, YO1-6DH, United Kingdom
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 88 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is by 10:00.
Is parking available at the hotel?
Yes, on-site parking is available, and it's located beneath the hotel, described by guests as secure and reassuring.
Are pets allowed?
No, pets are not allowed at this property.
Do the apartments have lift access?
Many of the apartment room names include 'No lift', indicating that some apartments may require using stairs. It's best to confirm accessibility when booking.
What dining options are available?
The hotel has an à la carte restaurant and a bar/lounge area. Breakfast is served, though guests have noted it's 'ok' and the ingredient quality is good.
The bottom line
A solid, well-located choice for exploring York, whether you prefer a hotel room or a self-catering apartment. The river views and secure parking add appeal, though you may find the room standards and value vary.
8.3Riverside convenience in the heart of York
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